понедельник, 28 апреля 2014 г.

Восстановление пароля CUCM CRA Administration


Тыц:  http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-contact-center-express/68323-resetcrspw.html#topic1-problem


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Complete these steps in order to resolve this issue:
  1. Rename the ccndir.ini file that resides in the C:\winnt\system32\ccn folder.
  2. Set the com.cisco.wf.admin.installed entry to False in the appadmin.properties file that resides in the C:\Program Files\wfavvid folder.
Then, complete these steps:
  1. Navigate to the C:\winnt\system32\ccn folder.
  2. Rename ccndir.ini to old.ccndir.ini or any other name you select.
  3. Navigate to the C:\Program Files\wfavvid folder.
  4. Locate the appadmin.properties file (see Figure 3).
    Figure 3 – Locate the appadmin.properties File
  5. Edit the appadmin.properties file with a word processor such as Notepad.
  6. Set the com.cisco.wf.admin.installed entry in the appadmin.properties file to False (see arrow A in Figure 4).
    Figure 4 – Modify the appadmin.properties File
  7. Save and close the file.
    The problem no longer occurs after you complete this procedure.
  8. Choose Start > Programs > Cisco CRA Administrator > Application Administrator from the CRS server to launch the Application Administrator, and log in as the Administrator user with the ciscocisco password.
    The login is now successful.
    Note: If you are unable to access the CRA Administration page after you change the IP address of the Cisco CallManager, you need to update the Cisco CallManager IP address in the CRS Serviceability Utility. Refer to the Updating Cisco CRS IP Address Information section of the Cisco CRS Administration Guide 4.1(1)  for information.

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